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Read 38 Customer Review(s) for Black and Decker FSM13E1EPP Basic Steam Mop
Simple & straightforward steam mop, which is just what I wanted to replace mop & bucket. Easy to fill from the tap and quick to get to steaming point. There is a ‘pause’ button on the mop so you can control the steam while you move furniture etc. I find it quick to dry as it doesn’t leave the floor too wet. My only negative would be that the power cable is not long enough, so I deducted a star for that - but it is quick to just plug into a different socket to finish the job.
Very short cord, no way of wrapping cord when not in use but ok apart from that. Delivery took nearly three weeks, I emailed a couple of times and got a generic response. So if you need something in a hurry shop elsewhere.
Good basic steam mop. Flex could be longer also very frustrating that it doesn’t stand up by itself.
Still new but the performance is very good. Feel slightly apprehensive about how long the swtches will last. Would have liked a storage facility for the cord - just 2 oposing hooks would have done.
Having purchased a Black and Decker steam mop a few years ago and been very satisfied with it, I was disappointed that, through my own carelessness, the ratchet on the handle broke and the steam mop kept falling over when I wasn’t holding it. I ordered the Basic Steam Mop hoping that it would be as satisfactory as my original mop. Unfortunately, the new mop is definitely ‘basic’ and not as good for several reasons. I don’t remember exactly what I paid for the first mop, but I know it was more so I’m sure that would explain why the new mop is somewhat disappointing. Nevertheless, I appreciate that one gets what one pays for and overall, I am satisfied with my purchase. I do however, wish that the cable was longer!
I used this mop to clean my bathroom tiles. Because they are black and very shiny this mop left A lot of water marks. Shame as it is very easy to use but really not effective with shinny mirrored surfaces. I asked to return it but no chance with this retailer.
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If you require more information or assistance with this product please consult the links below :
There is a Black and Decker manufacturer warranty for this product which covers all manufacturing defects for the normal lifetime of the tool but does not cover wear and tear or damaged cause by misuse. This does not affect your statutory rights. For more details see Black & Decker Warranty.
Get help regarding Black and Decker FSM13E1EPP Basic Steam Mop
For any technical enquiries relating to this product it is best to call the manufacturer, Black and Decker, direct on 0330 808 0719.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at MyToolShed at sales@mytoolshed.co.uk or call on 020 8805 3535.