Contact MyToolShed.co.uk

Most frequently asked questions

Your query may have already been answered - please check our frequently asked questions or customer help sections below.

• How can I track my order?
• When will I receive my order?
• How will my item be sent?
• What happens when I receive my goods?
• How can I calculate my postage charges?
• Will I get notifications about my order status?
• How do I cancel an order?
• How do I return a faulty item?
• Can I return an unwanted item?

Visit our customer help section

Contact us by Email

Please select the appropriate option from the choices below for your enquiry if you wish to contact us via email as this will help ensure your enquiry is routed to the correct person and is dealt with more effectively :

• Technical Questions - queries about any technical aspect of a product, e.g. size, weight or suitability for a particular task, you may be able to contact the manufacturer directly for in-depth information.

• We will ensure your inquiry is directed to the correct person for speedy response

Email

Contact us by Telephone

For sales or general enquiries please contact our sales telephone number :

020 8805 3535

Our Customer Service and Technical Help Phone Lines opening hours are as follows :

	MyToolShed.co.uk Customer Service Phone Line	Shop Hours
Monday-Friday	8:00am - 6:00pm	8:00am - 5:30pm
Saturday	8:00am - 4:00pm	8:00am - 3:00pm
Sunday	Closed	Closed
Bank/Public Holidays	Closed	Closed

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Contact us by Post

If you need to write to us our postal address is :

MyToolShed.co.uk
78 Suez Road
Ponders End
Brimsdown
Enfield
Middlesex
EN3 7PS

My Account

If you are looking to track an order, or update your account details please sign in to your account where you will have access to all of that and more :

Sign in to my account

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