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Read 33 Customer Review(s) for Black and Decker FSM13E1EPP Basic Steam Mop
Works fine and came in reasonable time.
I needed a simple and basic steam mop for hard floors. After reading a review in Which magazine, I chose this Black & Decker one. The Which magazine also identified as the cheapest recommended supplier. The ordering procedure was very straightforward - it was very well packed, and arrived exactly at the date/time advised. I have never purchased from previously, but will certainly consider them for future goods - an excellent service.
Delivered quickly and in good order. Performs well based on early usage. Very satisfied.
Bought this to replace an H2O X5. The Black & Decker is purely for cleaning floors and doesn’t have additional tools for cleaning tiles, glass etc. It does a good enough job on a tile floor. The flex could be longer, as could the handle, it leaves the floor quite wet and the pad that comes with it is very thin. The two additional pads I bought at the same time are much thicker and better. Overall, for a basic floor cleaner, it does the job at a reasonable price.
Very good value for money. Does the job well enough. Lacks features of more expensive models, but still value for money
Very good value for money
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Specifications
More Help
If you require more information or assistance with this product please consult the links below :
This product carries a full 2 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.
After the first year any warranty claims should be resolved with the manufacturer directly. To claim the full warranty a registration form may need to be completed - please check the paperwork enclosed with this product when purchased.
Get help regarding Black and Decker FSM13E1EPP Basic Steam Mop
For any technical enquiries relating to this product it is best to call the manufacturer, Black and Decker, direct on 0330 808 0719.
For any other queries relating to ordering this item, stock availability, existing orders or returning faulty items etc please contact us at MyToolShed at sales@mytoolshed.co.uk or call on 020 8805 3535.