Karcher FR TR Classic Hard Surface Cleaner for HD and XPERT Pressure Washers (Easy!Lock)
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Karcher FR TR Classic Hard Surface Cleaner for HD and XPERT Pressure Washers (Easy!Lock)
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Read 3 Customer Review(s) for Karcher FR TR Classic Hard Surface Cleaner for HD and XPERT Pressure Washers (Easy!Lock)
Product arrived in good condition, but does not fit the model of Karcher washer as indicated on the specification; the 3 pits of nozzles in the pack were not labelled so difficult to know which one to use. After a good technical call to Karcher this was sorted out. However still ongoing with Karcher is the fact it does not fit the HD5/11P model and may need a further accessory. It was very clear on the website that and from Karcher technical that it was the right accessory. So frustrated as cannot use it yet and it was expensive.
Goes well with the jet wash, not particularly powerful, doesn’t clean that well, expensive for what it is, however it is easy to use.
Firstly it came with the guard mesh missing from underneath. Tooled up don't seem to be able to give me any idea what's happening about it. They gave me a number for karcher, who might as well have told me it's not their problem, talk to the retailer. It's not a great tool either, unless the surface is completely flat, it snags on the edges of things like slabs and flicks up, spraying mess every where. The fitting isn't stiff enough to lift the tool over lips, if you lift it the head flips round and sprays stuff everywhere. On stone bonded surfaces you can barely move it as it grips the floor and flips up if you're not very careful. It might be ok on seamless concrete but for anything else I wish I'd bought the one with wheels ??
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This product carries a full 1 year manufacturers warranty covering both faulty materials and faulty workmanship, it does not cover general wear and tear or damage, batteries, blades, bulbs and other consumables. In the unlikely event of a fault the item returned is subject to fair wear & tear and must not have been used beyond the scope of it's design.
Some manufacturers will offer a direct repair or replacement service (as applicable) which will often resolve your problem more quickly.
We will exchange or refund within the first 30 days if a manufacturers fault is found with this product. Thereafter a repair or exchange as appropriate will be offered.