How do I cancel an order ?
Please contact us with your full details and your order reference.
Please note that orders can only be cancelled providing despatch has not occurred. If you need to return an item that has already been despatched please click here for details.
Please note that orders can only be cancelled providing despatch has not occurred. If you need to return an item that has already been despatched please click here for details.
Related help
- How can I track my order ?
- When will I receive my order ?
- How will my item be sent ?
- What happens when I receive my goods ?
- How can I calculate my postage charges ?
- Why don't you ship to my country ?
- Why do you prefer a landline number ?
- What is my 3 Digit Card Security Number
- Will I get notifications about my order status ?
- Why haven't I received any email notifications ?
- What do I do if my details have changed ?
- Acceptance of your order
Still need help?
020 8805 3535 Customer Services, Monday to Friday 9:00am - 5:00pm, Saturday 9:00am - 12:00pm. Contact us