Welcome to our Information pages. Here you can find out how we reward our loyal customers.
If you still have a question for us, you get can in touch with our friendly customer services team on details here.
** Important changes to our Trade Points loyalty scheme **
My Tool Shed have been offering our loyalty Trade Point scheme since day dot. Like all loyalty schemes, depending on your spend and the frequency of your visits, you may or may not always be making the most of this benefit.
Some of our customers prefer to be a 'guest' through the checkout and don't receive the points. Some of our customers visit us once to buy something they need for a one-off job. Our frequent customers come time and time again looking for the best deals on power and hand tools. But not everyone remembers or notices they have points to spend and after 1 year these points expire.
We've thought long and hard about the Trade Points scheme and we feel the best way everyone will benefit is if we put back these savings across as many of our products as possible. There are lots of exciting changes happening in 2020 and all the benefits will be directed straight back to you!
If you have points still on your account, don't worry - you still have 1 year from the date of your last purchase to redeem them. If you have any questions about Trade Points, our friendly Customer Services Team will be more than happy to assist you.
From 29th February 2020 we will no longer we rewarding Trade Points on new purchases. On 01.03.2021 there will no longer be the option to redeem Trade Points on our website.
What are Trade Points?
Every time you shop online or in store you will earn Trade Points. We will automatically add these to your own account and you can log in anytime to see your balance. Trade Points are exclusive to My Tool Shed and you can use them to spend on goods from us in the future.
How much are Trade Points worth?
For every £1 you spend with us we will reward you with 10 Trade Points. So, if you spend £100 with us we will reward you with 1000 Trade Points which equates to £1.00 in your account.
Great news! Once you have 1000 or more Trade Points you can spend them any time. Simply shop again, select Trade Points at checkout and save money at My Tool Shed.
Here are examples of what you could earn below: